What to do when no references are imported from Pubmed to my Endnote library?
In some (but not all) cases when I search Pubmed for an article in the online mode of Endnote I get the screen message asking to confirm the retrieved references, but when I click OK, no references are imported in my library.
Answer
This problem sometimes happens to Mac Endnote users.
Endnote's technical support suggests to:
- Open Endnote
- Click the "EndNote" drop down menu next to the Apple and choose "Preferences..."
- Highlight "Display Fields" the left side, then press the "EndNote Defaults" button at the bottom.
- Do the same with each of the other Preference options except for "Change Case," "Reference Types" and "Sync."
- Click Save.
- Close the Preferences.
Once this is done, Quit and restart Endnote to try the search again.