Q. How can I renew my Web of Science Alert?
I stopped getting alerts from WOS.
Why did it happen and how can I restart the service?
All alerts in WOS have an expiry date.
The expiry date can be seen in the Citation alerts section of the database and also in the Web of Science Search Alert emails you receive.
To renew your alert, you will need to:
- enter WOS,
- sign in,
- open Searches and Alerts > Citation alerts
- click on Renew button that appears under Alert Status description.