Q. Why can't I log in with my Weizmann user name to see full text of articles when I’m off campus?

My Weizmann user name and password work! I can log into my computer without any problem.
Why doesn't remote access work?
What should I do?

Answer

First, you should call 4444  (IT Help Desk, +972-8-934-4444).

Ask if your user name has been blocked because of multiple failed login attempts.

This is the most common problem and will get the fastest response!

 

If your user name is blocked, ask to unblock it, and you will be able to access the full text again.

If the user name is not blocked, email or call the Library (library@weizmann.ac.il) and we will assist you.

 

  • Last Updated 08-May-2018
  • Views 24
  • Answered By Maya Amichal

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